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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Raymond “Tanktill” Carrasquillo

Raymond “Tanktill” Carrasquillo

June 10, 2025

5  out of  5
rating by Raymond “Tanktill” Carrasquillo
"Have had my car insured for years with state farm through this office, the staff are always extremely helpful and polite, if you're looking for an office to help you insure anything with go ahead and do it here! God bless"
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Gracerose

June 9, 2025

5  out of  5
rating by Gracerose
"Loida Colon was such a great help! She’s wonderful and we appreciate her assistance."
We responded:
"Thank you, Gracerose!"
Profile photo of Daniel Munoz

Daniel Munoz

June 9, 2025

5  out of  5
rating by Daniel Munoz
"I currently have car and life insurance ,Loida Colon was awesome in setting up my policy . When I call to speak to her she is attentive to my every need . THANKS LOIDA ,YOU ROCK !!!!!!"
We responded:
"Thank you, Daniel!"
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Crystal Gonzalez

June 9, 2025

5  out of  5
rating by Crystal Gonzalez
"Growing up, my family had State Farm for many years. Now that I have my own family, we decided a few years ago to transfer our auto insurance to State Farm as well. We’ve had the privilege of having Loida as our family’s agent, and her customer service, attentiveness, and knowledge have been nothing short of exceptional. We truly appreciate the care and professionalism she brings to every interaction."
We responded:
"Thank you, Crystal! "
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Pablo Lopez

June 9, 2025

5  out of  5
rating by Pablo Lopez
"My wife and I enjoy dealing with Loida Colón. She is friendly, knowledgeable, and always ready to answer my questions. The service with Loida is always timely and pleasant. Thank you so much for your excellent service, patience, and consideration of my insurance needs. God bless you."
We responded:
"Thank you, Pablo! "
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Loni Rutherford

June 6, 2025

5  out of  5
rating by Loni Rutherford
"Fran is the best insurance agent ever. She has been there for me and my family for so many years helped us out through thick and thin. Her support when it came to figuring things out for my Life Insurance beneficiaries when my dad passed away was beyond. She is the most amazing insurance agent ever and I'm so happy that she has been there for me and my family. I give her 1 million stars. THANK YOU FRAN FOR EVERYTHING ❤️"
We responded:
"Thank you, Loni!"
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Tracy Carpenter

June 5, 2025

1  out of  5
rating by Tracy Carpenter
"Been with this specific agent Ron seagull for 35+ years I was told by the agent I’ve been with them longer than their longest employees and also never have missed a payment. I recently got a vehicle towed and never have I had service be as complicated as it been the past 3 weeks I called let loda know all the information sent her the receipt of the tow bill and was waiting for 3 weeks for a call or some communication!!! So I called today and she told me she didn’t have enough information from the tow receipt that’s why The reimbursement never got sent out. Why didn’t you communicate with your customer on not having enough information to get that information to send the reimbursement back? After I’ve already sent you everything it should take! This isn’t my first row reimbursement so that’s why all she had to do was call but let it go for 3 WEEKS until I called the office asking about it!!! Ridiculous and pissed off isn’t the word I’m moving to a different agent that actually has communication skills, and cares about their customer service because obviously it seems like Ron Seagal doesn’t care that much about his customers So BEWARE 35 years with someone and I’m moving because the lack of communication and customer Service that comes out of the agents office!! WTH"
Profile photo of Gracie Carpenter

Gracie Carpenter

June 5, 2025

1  out of  5
rating by Gracie Carpenter
"Don’t go here they don’t answer phone call for 2-3 weeks all over a Tow reimbursement!!!!"
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Michael Helish

June 5, 2025

1  out of  5
rating by Michael Helish
"THE WORST CUSTOMER SERVICE EVER BEEN A CUSTOMER FOR MORE THAN 30 PLUS YEARS CAN'T EVEN GIVE ME An CALL BACK AFTER LEAVING 8-9 MESSAGES. IN 3 WEEKS."
Profile photo of Jorge Portorreal

Jorge Portorreal

April 23, 2025

5  out of  5
rating by Jorge Portorreal
"Frances A Santiago Always, so nice and helpful. Thank you so much 👏🏻"
We responded:
"Hi Jorge! Thank you for the kind review about Frances! We will be sure to pass this along. If you ever need assistance or have questions, please call us during our business hours - Ron "
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Amanda Salazar

April 14, 2025

5  out of  5
rating by Amanda Salazar
"Frances Santiago was SO friendly and efficient! I needed insurance ASAP as I was at the DMV and she was able to transfer the policy number I had so quickly. Thank you Frances!!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Frances was able to assist you quickly and efficiently when you needed it most. We know how stressful those DMV visits can be, and we're so glad she could make the process easier for you. "
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Insurance Ladies

April 14, 2025

5  out of  5
rating by Insurance Ladies
"Ms.Loida is great to work with, explains everything."
We responded:
"Thank you for the kind words! We're so glad to hear that Ms. Loida was able to guide you through everything and provide a clear explanation. She truly enjoys helping our customers feel confident and informed. "
Profile photo of Angel Rivera

Angel Rivera

January 22, 2025

5  out of  5
rating by Angel Rivera
"Gracias Frances Santiago por su atención, ayuda y profesionalismo. Muy Agradecido."
We responded:
"Thank you , Angel!"
Profile photo of ALBERTO OCHOA

ALBERTO OCHOA

January 8, 2025

5  out of  5
rating by ALBERTO OCHOA
"Excelente servicio y cordialidad te resuelven rapidísimo. Gracias Diana muy amable y atenta 😉"
We responded:
"Hola Alberto! ¡Gracias por la amable evaluación de Diana! Nuestro equipo se alegra de poder ayudar. Si alguna vez tiene preguntas, ¡llámenos en cualquier momento durante nuestro horario comercial! – Ron"
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John Hickey

December 17, 2024

1  out of  5
rating by John Hickey
"Everytime I try to sign up for insurance State Farm makes me sign up through this guy. I have never signed up with him because it takes weeks to get a call back. Imagine not calling back new customers. I don't' know why State Farm cant let me just sign up without talking to anyone, like every other car insurance company."
Profile photo of Leni Valladares

Leni Valladares

November 20, 2024

5  out of  5
rating by Leni Valladares
"Muy buena Atención gracias Frances"
We responded:
"Hola, Leni! Muchas gracias por sus palabras y por la reseña de cinco estrellas. ¡Nuestro equipo está feliz de haber podido ayudarle! - Ron"
Profile photo of Manuel Salgado

Manuel Salgado

November 8, 2024

5  out of  5
rating by Manuel Salgado
"El mejor servicio, amabilidad y asesoría impecable"
We responded:
"Nos alegra mucho saber que tu experiencia con nosotros fue tan positiva. Apreciamos tus amables palabras sobre nuestro servicio, amabilidad y asesoría. Estamos siempre aquí para ayudarte en lo que necesites. - Ron "
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Manuel Ponce

November 4, 2024

5  out of  5
rating by Manuel Ponce
"I have a wonderful experience With my Car Insurance with Francis, thank you very much!"
We responded:
"Hi Manuel! Thank you so much for sharing your experience! It's always a pleasure to assist you with your needs. If you ever have more questions, feel free to reach out to our team! - Ron"
Profile photo of Sarasuati Aguilar

Sarasuati Aguilar

October 25, 2024

5  out of  5
rating by Sarasuati Aguilar
"Excelente servicio, 100% satisfecha, una atención de primera. Muchas gracias!"
We responded:
"Thank you, Sarasuati!"
Profile photo of Anthony Rolan

Anthony Rolan

October 22, 2024

5  out of  5
rating by Anthony Rolan
"Sandra was great. I have been working with Sandra for years now. Please never leave. She was able to make the adjustments to my policy as requested."
We responded:
"Thank you, Anthony!"
Profile photo of Sonia Delgado

Sonia Delgado

October 18, 2024

5  out of  5
rating by Sonia Delgado
"Siempre la mejor atención ,y el mejor servicio. Espero que siempre sigan así igual con los precios asta hora es el mejor lugar de polisas que e permanecido más tiempo gracias a todo el mejor servicio. Y precios"
We responded:
"Thank you, Sonia!"
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Julianna Cotto

October 18, 2024

5  out of  5
rating by Julianna Cotto
"Love the State Farm team of Ron!! Thank you for always helping me and my family!"
We responded:
"Julianna, thank you for your kind words! We are glad that we were able to make your experience a positive one. Happy to help! - Ron"
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Lauren Tlomas

October 18, 2024

5  out of  5
rating by Lauren Tlomas
"They handle all my insurance needs !! Thank you so much!"
We responded:
"Thank you, Lauren! "
Profile photo of Yesemia Vazquez

Yesemia Vazquez

October 17, 2024

5  out of  5
rating by Yesemia Vazquez
"Raquel was very professional also very efficient also helpful in helping me with my questions."
We responded:
"Thank you, Yesemia! "
Profile photo of Elba Perez

Elba Perez

May 29, 2024

5  out of  5
rating by Elba Perez
"I had the best experience with State Farms I had State farms in Muskegon Michigan from 2004 to to 2019 when I moved to Florida 2020 and purchase my new home the mortgage people got my new Insurance it seems that they just went up and never send me the insurance but they kept on going up the outside of my home and roof is covered by the HOA and they still charged me. I just contact State Farms and they gave me such a great Price that I just cancel the old insurance and I'm so happy with State Farms and the staff Ms. Frances Santiago has been taken care of me at Ron Siegel office and I'm so pleased and happy I switch over Thanks State Farms for taking good care of me"
We responded:
"Thank you, Elba!"